How Rostering Software Works for Your Commercial Cleaning Business


Roster software, also known as scheduling and performance management software, can be a valuable tool for managing the workforce in your commercial cleaning business efficiently. Choosing the right rostering software for your commercial cleaning business depends on your specific needs, budget, and preferences. It is essential to evaluate different software options and select one that aligns with your business goals and workflow.

Here is how rostering software typically works for such businesses:

GPS Integration

Integrating GPS (Global Positioning System) technology into roster software can offer several benefits for commercial cleaning companies. This is because GPS technology allows you to track the real-time location of your employees. This is particularly useful for mobile workforces like cleaning crews who are constantly on the move.

GPS tracking promotes accountability among employees. Knowing that their movements are being monitored can encourage punctuality and discourage unauthorized breaks or detours.

It can also be used to monitor the well-being of the employees during work hours. For example, you can ensure that employees are not spending excessive time at a single job site or working excessively long shifts.

The GPS features should be customizable to fit the specific needs of your commercial cleaning business. You should be able to define parameters, set alerts, and configure reporting options.

Geofence Technology

With geofencing, you can define specific geographic zones or areas corresponding to client locations or job sites.The rostering software can automatically assign tasks and shifts to employees based on their proximity to job sites. This ensures that employees are assigned work that is closer to their current location, reducing travel time and costs.

Geofence technology can track when employees enter or exit client premises or job sites.

Employees can clock in and out using the geofencing feature, providing accurate records of their time spent on-site. This helps in payroll processing and ensures that employees are at the right location during their scheduled shifts.

Geofencing can also serve as a form of proof of service. When employees enter a geofenced area and complete their tasks, the system can generate records or reports indicating that the work was performed at the designated location and time.


The software should allow managers to make rapid adjustments to the schedule when emergencies or client requests arise. This may involve reassigning tasks, changing shifts, or adding new assignments.

Employees should be able to receive real-time notifications of schedule changes, ensuring that they are always aware of their updated assignments. The software should automatically resolve conflicts that may arise due to schedule adjustments. For example, it should prevent double bookings or overlapping shifts.

When making changes to the schedule, the software should consider employee availability and skills to ensure that the right personnel are assigned to the tasks. Based on availability and skills, the rostering software should provide automated suggestions for which employees are best suited for the task or shift that needs to be filled or adjusted.

The software should also have built-in communication tools to facilitate quick communication between managers, supervisors, and employees when changes are made.

Availability Tracking

Employees typically provide their availability information to the rostering software. This information includes when they are available to work, including regular hours, days off, and any preferred or unavailable time slots. Employees may update their availability, request additional time off, or have their availability temporarily changed due to personal reasons.

The software often displays an availability calendar or grid, where managers and schedulers can see at a glance when each employee is available to work. This makes it easier to plan shifts and assignments.

Employees can request time off directly through the software. This could be for vacation, personal time, or any other reason. The system should record these requests and manage them accordingly.

Over time, the software can store historical availability data. This can help in long-term planning and forecasting, such as identifying peak periods of availability or scheduling challenges.

User-Friendly Interface

The software typically has an intuitive and easy-to-use interface for both managers and employees. Users should be able to easily locate key features and functions without confusion. Dashboards have information such as upcoming shifts, notifications, and important announcements.

There are clear and easily recognizable icons and labels for actions and functions throughout the software. This reduces the learning curve and minimizes errors.

The software is also responsive, adapting seamlessly to various screen sizes and devices, including desktops, tablets, and smartphones.

Each employee has a profile that displays relevant information, including contact details, skills, certifications, and availability. Managers should be able to access and edit this information easily. Search and filter options enable users to quickly find specific employees, shifts, or dates, saving time and improving efficiency.

How to Make Rostering Software Work for Your Business

Customizing the rostering software to match the unique requirements of your commercial cleaning business is a crucial step in making the software work effectively for you. Here is a more detailed guide on how to customize the software:

Understand your business processes.Before customization, know about your existing business processes related to scheduling, client management, and employee workflows. Identify areas where the software can streamline or improve these processes.

Configure system settings.Access and configure the settings of the software system. This may include general preferences such as date formats, time zones, and default language. Make sure that these settings align with the operational norms of your cleaning business.

Employee profiles.Create comprehensive employee profiles within the software. Include essential information like names, contact details, roles, and job titles. Additionally, input employee skills, certifications, and availability. Update these profiles regularly to reflect any changes in employee information.

Client information.Input detailed client information into the software. Include client names, contact details, billing information, and any specific requirements or preferences. This information will be crucial for scheduling and client management.

Shift types and categories.Define the various types of shifts or categories relevant to your business. For example, you may have daily office cleaning shifts, weekly deep cleaning shifts, or specialized cleaning tasks. Create and customize these shift types accordingly.

Notification preferences.Customize notification preferences for both managers and employees. Ensure that notifications are configured to match your business’s communication needs. Consider setting up automated reminders for shift changes, time-off approvals, and important announcements.

Security and access control.Implement access controls and user roles to ensure that employees and managers have appropriate permissions within the rostering software. This helps protect sensitive data and maintain data integrity.

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